Campanile Hotel & Restaurant – Pont de Suresnes

CASE STUDY: Transforming Parking at Campanile Hotel Suresnes with SPARK

The Campanile Hotel in Suresnes, known for its welcoming service, faced a persistent challenge: managing its parking operations. Essential for hotel guests, visitors, and even a partner company that rents vehicles on-site, the parking facility had become a source of frustration. The aging system frequently malfunctioned, negatively impacting the guest experience and creating a significant operational burden for hotel staff.

The Challenge: Replace an Outdated System Without Financial Strain

Until March 2025, the hotel’s parking system was barely holding up. Frequent breakdowns, ticket issues, and the complexity of manual operations were putting pressure on both guests and hotel teams. A modern, reliable, and easy-to-manage solution was urgently needed to restore customer satisfaction.

The Solution: Implementing SPARK

In response, the hotel opted for SPARK, a next-generation parking management system designed for modern infrastructure. Installation took place in March 2025 and was completed in just a few days.

SPARK stands out for its fully digital and user-friendly approach:

Ticketless Entry/Exit

With SPARK, guests enter and exit the parking area seamlessly thanks to automatic license plate recognition. This advanced feature eliminates the need for physical tickets, putting an end to issues like lost or damaged stubs — and ensuring a smoother, faster parking experience from start to finish.

100% Digital Payments

SPARK also removes the hassle of handling cash. Guests can pay securely using a credit card, mobile device, or directly at reception. This fully digital setup simplifies the payment process for users while freeing up hotel staff to focus on delivering great service all while offering a modern, frictionless customer experience.

Key Benefits for Campanile Suresnes

The adoption of SPARK brought a wide range of valuable benefits to the Campanile Hotel in Suresnes:

All-in-One Solution

SPARK combines hardware, software, maintenance, and payment services in one package — giving the hotel a single point of contact for everything.

Simple, Intuitive Operations

Thanks to a web-based interface, the system is easy to use and requires no specialized staff. Hotel teams adopted it quickly and gained valuable time to focus on guest services.

Modular Features

SPARK’s flexible design allowed the hotel to tailor the system to its needs. Options like QR code payment, subscription management for business partners, and spot reservation added value and adaptability.

Subscription-Based, No Upfront Investment

The hotel modernized its parking infrastructure without heavy capital expenditure, thanks to a cost-effective subscription model.

Fast, Smooth Installation

SPARK was up and running in just a few days, ensuring minimal service disruption and quick return on experience.

The implementation of SPARK at Campanile Suresnes is a prime example of how modern technology can solve long-standing operational challenges. By turning a pain point into a competitive advantage, SPARK not only optimized parking management but also enhanced the overall guest experience and simplified daily operations for staff. This shift to a ticketless, cashless, subscription-based model is a testament to how innovation drives efficiency and satisfaction in the hospitality sector.

See Spark in Action