Service and Online Support

Service and Online Support

The Orbility Call Center is our customers’ first point of contact for support requests. Our specially trained team provides technical assistance by remote access to equipment and sends qualified technicians directly to the site if necessary.

  • Variety of service contract possibilities (e.g., onsite intervention within 4 hours)

  • 90% of all requests for intervention are resolved in one visit.

  • With the Codex product, 70% of interventions are remote.

  • National coverage in France, the UK and in the USA.

  • Global coverage is provided by a network of partners.